Shipping policy

ORDER PROCESSING:

Please allow maximum 7 working days to process your order. Expect an email within 1 day to let you know your order is on the way!

STORE PICKUP - Unit 8, N12 Airport Industrial Park, 33 Dr Vosloo Road, Bartlett, Boksburg

Orders can be picked up by appointment only. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 50km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Turnaround time for orders is 1-4 working days. This is subject to import deliveries being on time.

When your order is ready for delivery, you will receive an email from Fastway Couriers. 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@sportonlineshop.co.za with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@sportonlineshop.co.za